If you have any queries using iRepair please do not hesitate to call 0191 232 5638 or email sales@irepair.uk.com

Why should I use iRepair?

Because we are the original independent ipod repair specialists in Europe. Because we are the only ipod repair company to offer you a 3 month warranty on all parts and repairs.

How long do you take to repair my ipod?

Most repairs are done within 48 hours of your ipod arriving

How should I send my ipod to be repaired?

The first step is to fill out the form on the "fix my ipod" page, then package your ipod carefully in bubblewrap and inside a jiffy bag, then it post via Royal Mail Recorded Delivery (£2.25) or Royal Mail Special Delivery, includes cover up to £500 (£6.25) to:

iRepair Limited,

115a Newbridge Street
Newcastle Upon Tyne
NE1 2SW

Does it void my apple warranty?

Apple state any repairs not done by themselves void your warranty

Do you use non-apple parts?

No, we only use 100% genuine apple parts.

What warranty do I get?

We offer 3 months warranty on all parts and repairs

Do we fix the early 1st and 2nd Generation models?

Due to a lack of parts now available for these early models we no longer offer any repairs on 1st and 2nd Generation iPods.

How much will I get charged, if, after you have tested and quoted for repair, I decide not to go ahead?

We only charge £15 this is to cover an engineers time diagnosing the fault and return postage and packaging

How can I pay for my repairs?

Paypal (credit or debit cards) or online bank transfers

Will I lose my songs saved on my ipod?

If you are having the hard drive replaced you will obviously lose any data on the old drive with all other repairs it is very rare to lose data but we can't be held responsible if it does get wiped so please always make sure your iPod is backed up before you send it in.

Will I get my actual iPod back or another refurbished one?

We work on your own iPod and return it to you